Frequently Asked Questions

Frequently Asked Questions – Wholesale

Do You Have A Minimum?

For the most part, no, but depends on location, plus shipping and delivery costs can effect minimum orders.

How Much Lead Time Do You Need?

Usually 2 business days is enough for most things.

If I Provide My Own Recipe, Will It Be Kept Confidential?

We work with many chefs and respect their intellectual property. The information provided will remain confidential for minimum 1 year or as long as the item is used on a current menu. Terms can be agreed upon on a case by case basis.

How Much Of A Custom Product Am I Required To Buy To Get It Made?

In most cases a very small amount, unlike larger manufacturers, we do not require large minimum and huge initial orders, custom is what we do so we are
very easy to work with.

Frequently Asked Questions – At Home

How Far In Advance Do I Need To Order?

Usually 2 Business Days

Is There A Minimum Order?

We do not have a minimum order but do require items to be in lots of 10. Delivery Charges are extra.

How Do I Get My Goods?

We offer Delivery for a Delivery Charge. We also offer Local pick up. We can ship Fed Ex but it will depend on the item, Frozen Items can be shipped Fed Ex, Fresh Made can not.

Do You Do Custom Work?

We do on a case by case basis – please contact us for details